FAQ
Let us help you out!
Here are our answers to some of the most frequently asked questions that can help you learn more about Sexy M. F. Lifestyle and everything we stand for – understand why our vegan and cruelty-free brand is the best when it comes to helping you Look Good, For The Cause!
Products
Yes, all our products are vegan and cruelty-free. We do not test anything on animals or derive any of the products from animals. We use 100% bamboo fibers to create our cruelty-free and vegan products.
Yes! We go through an extensive process to test our products and use approved formulas to ensure that our products are completely safe for your skin while giving you excellent results when enhancing your lashes.
Yes, the cruelty-free and vegan eyelashes and glues we have at Sexy M. F. Lifestyle are completely waterproof and are designed to give you a lasting hold.
Yes, our vegan eyelashes are reusable, and you can wear them up to 28 times. However, your eyelashes must be cleansed properly and stored in their original container.
Our 6D vegan lashes are already quite durable, and you can use them up to 28 times. Using the foam cleanser to properly clean and remove the cruelty-free lashes can extend their overall lifetime and allow you to use them up to 45 times!
Shipping
No, we currently do not ship internationally. Domestic Standard Shipping Rates Apply for the shipping of all our products.
We don’t have any physical locations right now and you have to place orders for your favorite products from our selection online. However, there will be a few pop up shops at nearby select locations in the near future. Keep checking back on the website because we’re going to update you when we set it all up.
You can expect to receive your order in 2 – 4 business days (excluding weekends) of receiving the order confirmation email. Please note that it may take longer for us to complete your order due to an influx of orders during sales and special promotions.
We try to replenish our stock as quickly as possible. You can reach out to us through our Contact Us page to ask us to notify you whenever your favorite product is back in stock.
We sincerely apologize for the inconvenience. Your order may be missing an item (or items) because the products you ordered have gone out of stock. Please reach out to us through our Contact Us page, and we can help you learn more about why it might have happened and what we can do about addressing the problem for you.
Shipping Charges
Sexy M.F. LLC utilizes the services of Sendle to complete the deliveries of all your orders placed with us. The delivery charges may vary depending on the total size and volume of the package with all the products you’ve ordered. Here is a look at the shipping charges you can expect based on the size and volume of your order.
| Package Size | Shipping Charges |
| Less than 0.5 lbs | $3.56 |
| Over 0.5 lbs and Less than 1 lbs | $5.65 |
| Less than 5 lbs and 172 in3 | $8.11 |
| Less than 10 lbs and 518 in3 | $12.44 |
| Less than 20 lbs and 864 in3 | $19.15 |
Orders
All products are not eligible for returns or exchanges once you use them. We value everyone’s safety here at Sexy M. F. Lifestyle, and we cannot facilitate returns or exchanges due to sanitation and safety concerns.
Yes, we do! We love making it easier for you to get the best bang for your buck and make our products more accessible. Please check the Products Page to see the amazing discounts we have on offer for you!
Once you place an order and it has been processed, we cannot make any changes to the order. If you wish to make changes, reach out to us through our Contact Us page to submit a cancellation request. Once we cancel the order, please place an order with the correct items. Please make sure that you enter the right delivery address when you are placing your order. Sexy M.F. Lifestyle is not responsible for any issues caused by incorrect information being provided to us for your orders.
We sincerely apologize for the inconvenience caused, and we will do everything we can to make it up to you. Please reach out to us through our Contact Us page, and we will walk you through the process to ensure that you get the correct items ASAP.
Yes, definitely. Get in touch with us if you want to place a big order for any special occasion and our team will work with you to make it happen! We’d be more than happy to accommodate specialty orders to make those memorable occasions even better for you.
Payment
Sexy M. F. Lifestyle values your convenience, and we accept a wide range of payment methods, including Visa, MasterCard, Discovery American Express, PayPal.
Please double-check your billing information, billing address, CVC security code, and billing name. Get in touch with your bank if you continue to face problems with completing your transactions.
Upon receiving your order confirmation, your order can take between 2 – 4 business days to process and ship. Please note that order processing can take longer during special promotions, sales, or holidays due to an influx of orders.
My Account
To register for an account with Sexy M.F. Lifestyle, all you need to provide is your name, email address, and password. Do not worry about filling out the rest of the information about shipping, billing, and address right away because you can always provide it later. Once you are registered with us, you can check out your order status, history and manage your account.
You can change your login email address and password by going to your account settings. If you are facing trouble updating your information, please reach out to us through our Contact Us page. A representative from Sexy M.F. Lifestyle will contact you and guide you through the process.
We have all been there, and we understand that it can happen a lot of times. Please click on “Forgot Your Password?” below the Login box and follow the instructions to reset it. If you need further assistance, reach out to us through our Contact Us page, and a representative will walk you through the process.
Contact
We would love to help you in any way we can! Just leave your details on our Contact Us page, along with your questions, and a representative from Sexy M. F. Lifestyle will get in touch with you soon.
Of course! We are always here and happy to help however we can. You can reach us through our Contact Us page by leaving your name, email address, and phone number, and we will reach out as soon as we can!
